Play safe
Responsible gaming
A lottery should stay fun. Here is how to keep it that way, and where to get help if it stops being.
Last updated 30 September 2026
01Play for fun, and only with money you can afford to lose
A lottery is entertainment, not an income. Most tickets do not win. Decide a budget before you play, and never use money you need for rent, food, bills or debts.
02Habits that keep it healthy
- Set a weekly budget and stick to it, whatever happens.
- Do not chase losses. Buying more tickets to win money back is the fastest way to lose more.
- Take breaks. Do not play when you are upset, stressed or drinking.
- Do not borrow money to play.
03Warning signs
- Spending more than you planned, or hiding how much you spend.
- Thinking about playing much of the time.
- Feeling anxious, guilty or irritable when you are not playing.
- Arguments with family or friends about money or gambling.
04Taking a break or stopping (self-exclusion)
You can ask us to stop you buying tickets, for a period or permanently. Use the contact form, write “self-exclusion”, and give the email address (and wallet address, if you have one) you use. We will apply it, confirm it in writing, and will not market to you.
Please know the limits: we can refuse checkout purchases and record your wallet, but we cannot technically stop a wallet from talking directly to a public blockchain. If you know you would struggle to resist, consider also using blocking software on your devices.
05Age and legality
You must be 18 or over, or the legal age where you live. Online lotteries and crypto games are illegal in some places. It is your responsibility to check the rules where you are.
06Free, confidential help
- National Council on Problem Gambling (US): ncpgambling.org, call or text 1-800-522-4700.
- GamCare (UK): gamcare.org.uk, helpline 0808 8020 133.
- BeGambleAware: begambleaware.org.
- Gamblers Anonymous: gamblersanonymous.org.
- Gambling Therapy (international, online support): gamblingtherapy.org.