Privacy Policy
1. Introduction
CryptoDrawz ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cryptocurrency lottery platform. Please read this policy carefully to understand our practices regarding your personal data.
2. Information We Collect
2.1 Information You Provide
- Email Address: Required for account creation and communication
- Wallet Addresses: For processing deposits and withdrawals
- Transaction Data: Records of ticket purchases and prize claims
- Communication Data: Support inquiries and feedback
2.2 Automatically Collected Information
- Device Information: Browser type, operating system, device identifiers
- Usage Data: Pages visited, features used, session duration
- Log Data: IP addresses, access times, referring URLs
- Cookies: Session management and preferences
3. How We Use Your Information
We use collected information to:
- Provide and maintain our lottery services
- Process transactions and distribute prizes
- Send important notifications about draws and winnings
- Respond to customer support inquiries
- Improve our platform and user experience
- Detect and prevent fraud or abuse
- Comply with legal obligations
- Send marketing communications (with your consent)
4. Blockchain Data
Please note that cryptocurrency transactions are recorded on public blockchains. While we do not publish personally identifiable information, your wallet address and transaction history are publicly visible on the blockchain. This is inherent to blockchain technology and cannot be modified or deleted.
5. Information Sharing
We do not sell your personal information. We may share data with:
- Service Providers: Third parties who assist in platform operations (hosting, analytics, payment processing)
- Legal Requirements: When required by law, court order, or regulatory authority
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- With Your Consent: For any purpose you explicitly approve
6. Data Security
We implement industry-standard security measures including:
- SSL/TLS encryption for all data transmission
- Encrypted storage for sensitive data
- Regular security audits and penetration testing
- Access controls and authentication systems
- Continuous monitoring for suspicious activity
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your information.
7. Data Retention
We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Transaction records may be retained indefinitely for audit and compliance purposes. You may request deletion of your account data, subject to legal and operational requirements.
8. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access: Request a copy of your personal data
- Correction: Update inaccurate or incomplete data
- Deletion: Request erasure of your data
- Portability: Receive data in a structured format
- Objection: Object to certain processing activities
- Withdrawal: Withdraw consent for marketing communications
To exercise these rights, contact us at [email protected].
9. Cookies and Tracking
We use cookies and similar technologies for:
- Essential Cookies: Required for platform functionality
- Analytics Cookies: Understanding user behavior and improving services
- Preference Cookies: Remembering your settings and choices
You can manage cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality.
10. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Children's Privacy
CryptoDrawz is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we discover we have collected information from a minor, we will promptly delete it.
12. International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our services, you consent to such transfers. We ensure appropriate safeguards are in place for international data transfers.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Material changes will be notified via email or platform notification. Continued use after changes constitutes acceptance.
14. Contact Us
For privacy-related questions or to exercise your rights, contact us:
Privacy Email: [email protected]
General Support: [email protected]
Contact Form: cryptodrawz.com/contact
15. GDPR Compliance (EU Users)
If you are a resident of the European Economic Area, you have additional rights under GDPR including the right to lodge a complaint with a supervisory authority. Our legal basis for processing is your consent and our legitimate interests in operating the platform.